Services
Employee Assistance
Programme (EAP)
Employee Assistance Programme (EAP) is an employee benefit programme designed to assist employees to
  • Prevent, identify and resolve personal, psychological, social, family or work-related issues;
  • Enhance employees’ physical health and psychological well-being; and
  • Maximize employees’ potentials and job performance.

 

EAP
Unlimited access to 24/7/365 professionally-manned hotline to answer calls and provide real person immediate support
– Telephone or face-to-face counselling support, consultation or assessment to individuals for enhancing their abilities in coping with difficulties arising from personal or work-life.
– Referral to in-house Clinical Psychology Service for clinical assessment and psychotherapy
An easy-to-access channel for employees seeking communal or personal development resources of any kinds
Enable staff members to cope with different life challenges
Assist affected employees to cope with job changes effectively and alleviate their stress triggered by involuntary job transition
Provide support for human resources and management team to assist them in handling emotional and behavioral problems of employees in order to maintain smooth operation and increase overall productivity
Testimonial
Clients' Comments (Counselling Service User)
Approach to therapy was appropriate, counselor listened well to my issue, provided very effective strategies and able to apply to my daily life. Thank you.
Solid and practicable comments helped me to realize I can reply on my own strength to solve my problems.
Thank you for teaching me to get in touch with my inner self. The self-discovery process isn't easy but very useful. You have been an inspiration, thank you again:)
I am thankful to counselor's patience, guidance and suggestions. I didn't expect counselling to help with my problems but the sessions have been really helpful. Thank you.
I truly appreciate the sessions which help me to understand myself better, learning techniques to relax, give me a venue to discuss my problem that I wouldn't otherwise get help.
I am thankful to my counselor's patience and guidance. She offered me suggestions to cope with my anxiety issue each time. I have been able to apply the techniques she shared with me and dealt with my insomnia successfully... Now I can sleep soundly on most nights and would not fear even if I occasionally suffer from insomnia... I didn't expect counselling to help with my problems but the sessions have been really helpful. Thank you.
I truly appreciate the sessions which help me to understand myself better, learning techniques to relax, give me a venue to discuss my problem that I wouldn't otherwise could get help.
Great counsellor!
態度誠懇、正面、專業。
非常感謝輔導員陪我走過人生中艱難的日子!
Thank you for your excellent service, expertise and care.
對我這些受困擾人士,你們是救星。
輔導員很專業,房間很舒適令我感到安全可以放心溝通。
Solid and practical comments, helped me realized I can reply on my own strength to solve my problems.
前檯的同事每次都非常細心,提供水; 面談環境、燈光舒適、放鬆,輔導員態度親切友善
輔導員有專業及誠懇的態度去幫助我處理我面對親人過世的情緒。謝謝!

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